CF

Customer feedback for novel products

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Expert statements

1

What experts have said about Customer feedback for novel products

1 statement · 1 neutral

  1. Caitlin KalinowskiNeutralMay 17, 2026· Lenny's Podcast: Product | Career | Growth

    Customers cannot reliably specify novel products they have never encountered.

    “if you want to build something new, customers don't know what they want because they haven't seen it”

    Listen at 42:16

    Open the episode · Why we’re at the beginning of the AI hardware boom | Caitlin Kalinowski (ex–OpenAI, Meta, Apple)
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Customer feedback for novel products · PodLume