Diane Gerson

Person

Heard in 1 episode across 1 show since Sep 2026

Diane Gerson is a senior advisor at Boston Consulting Group, where she advises organizations on strategy, leadership, and business transformation.

Episodes

across 1 show

First heard

Sep 2026

Guest appearances

Episodes per month

Public PodLume episodes featuring it, over the last year.

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7 statements

on AI in customer and business servicesNegativeSep 4, 2026· Wall Street Week
AI reduces staffing needs in customer and business services roles.
“Customer service being an example or business services. Those are the types of jobs where you need fewer of them because the work can be done by fewer people faster.”
Listen at 20:29
Open the episode · Fan Favorite: AI Hits Wages, USMCA Under Pressure, Colorado River Crisis
on paralegalsNegativeSep 4, 2026· Wall Street Week
AI will displace paralegals before higher-level legal workers.
“it's the paralegals that are going to go first”
Listen at 21:52
Open the episode · Fan Favorite: AI Hits Wages, USMCA Under Pressure, Colorado River Crisis
on AI-driven innovationPositiveSep 4, 2026· Wall Street Week
AI-created products and innovation can raise company valuations through growth.
“if we can create new products, if we can create new opportunities, if we can do breakthrough innovation, then, you know, then we'll have a higher valuation because we'll have growth.”
Listen at 23:32
Open the episode · Fan Favorite: AI Hits Wages, USMCA Under Pressure, Colorado River Crisis

Statements are attributed to the speaker as said on the episode and reflect their view at the time, not PodLume's. They are not advice.

1 episode featuring Diane Gerson, newest first