RT
Responding to insults
TopicExpert statements
2
2 positive
What experts have said about Responding to insults
2 statements · 2 positive
Silence for five to seven seconds can defuse or expose an insult.
“I'm going to give it about five to seven seconds of nothing”
Open the episode · How To Have The Hardest Conversations of Your Life - Jefferson Fisher - #1093Listen at 1:13:57
Asking someone to repeat an insult highlights and discourages their behavior.
“I need you to say that again.”
Open the episode · How To Have The Hardest Conversations of Your Life - Jefferson Fisher - #1093Listen at 1:14:50
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