CR

Customer relationship management

Topic

Heard in 7 episodes across 2 shows since Aug 2026

Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven insights, CRM systems help store customer information, support communication, and coordinate sales, marketing, and service activities.

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Episodes

7
across 2 shows

First heard

Aug 2026

Expert statements

1
1 negative

Episodes per month

Public PodLume episodes featuring it, over the last year.

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MonthEpisodes
Nov 20250
Dec 20250
Jan 20260
Feb 20260
Mar 20260
Apr 20260
May 20260
Jun 20260
Jul 20260
Aug 20266
Sep 20261
Oct 20260

What experts have said about Customer relationship management

1 statement · 1 negative

  1. David Oliver SacksNegativeAug 29, 2026· All-In with Chamath, Jason, Sacks & Friedberg

    Core CRM systems of record will not be replaced by vibe-coded software.

    “I do not believe that core systems of record like CRM are going to get ripped and replaced with something vibe coded.”

    Listen at 18:14

    Open the episode · Nvidia's Historic Quarter, SaaS Comeback, Bessent vs Druck, America's Debt Crisis, Cancer Vaccine
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Statements are attributed to the speaker as said on the episode and reflect their view at the time, not PodLume's. They are not advice.

Episodes

7 episodes featuring Customer relationship management, newest first

See all 7 episodes →
Customer relationship management · PodLume